Shipping and Returns
SHIPPING COSTS AND TIMES
Express shipping in UK/Ireland:
Delivery time: Approximately 3-5 business days
Express shipping to other European countries:
Delivery time: Approximately 4-6 business days
Express Shipping to U.S/Canada:
Delivery time: 3-5 business days
Express shipping to the rest of the World:
Delivery time: Approximately 5-8 business days
Our products are shipped from warehouses in the U.S and Scandinavia. The vast majority of parcels will not be subject to any import tax and/or duties. If you purchase many items, you might incur a charge for import/tax. Some countries also charge import tax and duties on smaller packages. Please note that we are not responsible for such charges.
30 DAYS NO FUSS RETURNS POLICY
**ITEMS FROM THE OUTLET STORE CANNOT BE EXCHANGED OR REFUNDED**
We offer a 30 days no fuss returns policy. If the item does not fit or you simply don't like it, just contact us to receive a RMA Number and send it back, and we will be happy to refund you the full amount (minus any postage costs). If the item does not fit, you can exchange it for a different size. Please note that we can only exchange items for a different size in the same style. We can exchange any items once free of charge. Subsequent exchanges will be charged £4.95 for the first item and £2.50 for each subsequent item to be posted in the same parcel to cover the P&P cost. Please email us prior to sending any items back: firstname.lastname@example.org.
CONDITIONS FOR RETURNING ANY ITEMS:
1. You can exchange the item as long as;
A. It has not been worn (other than being tried on)
B. It's free from marks, deodorant stains, aftershave/scent, hairs, excess creases etc.
Items that show any sign of wear will not be accepted and returned to the customer at the customer's own expense.
2. The item must be returned in its original clear bag.
3. Please fold the item neatly in the bag before returning it to avoid creases.
Any items that are returned to us due to an incorrect address and/or because the customer is not available to sign for the parcel upon delivery will be charge £15.00 in re-delivery charges. Please note that we cannot accept the swimming trunks in return for reasons of hygiene.